Working in close collaboration with our Global Service Desk, this new UAE-based team will deliver robust, responsive, and regionally-attuned support.
This expansion offers key advantages for our radiologists in the UAE:
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Localized Support: A dedicated team focused on the specific IT needs and operational nuances of the UAE.
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Extended Coverage: Enhanced IT support availability, ensuring prompt assistance when it's needed most.
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Faster Resolutions: Quicker turnaround times for IT issues, minimizing disruption and maximizing efficiency.
A warm welcome to our new UAE IT Support team members: Mubashir Hilal (Senior Support Engineer), Doaa Nabil (IT Support Engineer), Jane Wadwadan (IT Support Engineer), and Ahmed Imtiaz (1st Line Engineer). Under the leadership of Hassan Ashraf (Global Service Desk Manager) and in close partnership with Sarah Kadem (Radiologist Engagement Manager, UAE), they are poised to deliver outstanding support.
This investment in local expertise underscores Everlight Radiology's dedication to the UAE market and our mission to empower radiologists with seamless, reliable technology.