Title: Product Manager (Clinical Services)

Location: London, United Kingdom

Workplace Type: Hybrid

Reports to: CEO UKI (& Global Head of Product)

Supports: Medical Leadership Council 
Business Development
    
Liaises with: Customers, Marketing, Operations, RadCare and IT Product Development (Digital)

Direct reports:    Product Analyst (Clinical Services)

Please send all applications to: PeopleTeam@everlightradiology.com

Background:
Everlight Radiology Ltd is a global teleradiology company providing public and private hospitals with highly responsive, accurate and resource-efficient services to support healthcare professionals and enhance patient care. 

It's never 'after-hours' at Everlight Radiology.

We operate 24/7, 365 days of the year, delivering more than 1,500,000 per year per annum.

EVERLIGHT’S CORE VALUES

Quality in everything you do – Quality must be present in a doctor’s work as a professional and committed part of our team. Our doctors are regularly assessed on that quality through appraisals and peer reviews. We mirror this on the non-clinical side by acting as if we were placed under the same scrutiny of our peers and hold ourselves to the highest professional standards. 

Focus on the patient – Patients aren’t often seen in radiology, and in teleradiology they are at risk of being invisible. We are also invisible to them. It means we over-compensate so we don’t lose sight of the human impact as a result of our collective work. Act as if the patient were there – as if you were part of a surgical team, built up of doctors and non-doctors, all pulling together to save lives. 

Deliver on your promise. – The meaning is two-fold:

Reliability - Healthcare, teleradiology and Everlight are interconnected systems and communities. They work best and are of the highest quality when their connectedness results in reliable outcomes between individuals. 

Potential – We want you to be at your best here and to do your best work. We place high value on CONNECT helping us grow and make the most of our potential 

EVERLIGHT’S STRATEGY 
To provide a vital and unique source of radiology reporting capacity to existing and new markets; working to ensure Everlight radiologists, who are spread and interconnected globally, operate in the most productive and safe environments so patient care is of the highest standards, around the clock. 

SCOPE OF POSITION:

The Clinical Product function, is charged with developing new and existing radiology reporting solutions that cater to the ever evolving needs of radiology departments, their service users and buyers of teleradiology.  

The ‘Product Manager – Clinical Services’ is accountable for the development and delivery of the clinical product roadmap. You will be responsible for interpreting current and future need of our clients and realising them in the form of new services or the evolution of existing ones;

•    Develop, build, and communicate an understanding of the telehealth marketspace and specifically teleradiology within Everlight and with customers
•    Identify and define products for launch into the teleradiology marketspace
•    Work with clinical, technology, operational, and administrative teams to create and launch products/services to market
•    Work with clients and sales teams to gather and refine insight in our client’s problems and the problems of potential clients
•    Develop qualitative and data lead approaches to understanding customers and users, to make decisions about improvement to current products and identification and definition of new products
•    Supporting the development and implementation of Everlight’s strategic initiatives; ensuring the effective delivery of various sub-projects, whilst adhering to (and helping to further establish) governance frameworks.

PRINCIPAL ACCOUNTABILITIES:

•    Develop relationships with customers (clients and radiologists) and service users, creating frameworks for that engagement and bring this information back into the organisation
•    Facilitate workshops to elicit and document customer and user problems, needs, and workflow
•    Create, maintain, and update product information
•    Develop and communicate user and customer definitions for the use of the product team and to increase customer and user understanding by internal individuals in Everlight
•    Liaise with vendors to evaluate and assess potential solutions
•    Specify products that go beyond customer and user feedback, taking into consideration growth of the company, market trends, security, accessibility, maintainability, usability, productivity, and performance
•    Be an advocate for improvement and discipline, utilising the appropriate methodology to encourage a fail fast and learn approach
•    Effectively communicate and drive change derived from products
•    Learn and teach new technologies and skills as required
•    Assist with the management of key vendors and service providers
•    Track and measure product success from launch against key success measures, adapt as necessary to ensure the launch of successful products
•    Contribute and work using our development approach which includes User Journeys, Epics, User Stories, Behaviour Driven Development for Scenarios
•    Drafting of process, training, and product documentation
•    Ensure knowledge is captured and disseminated within the team and across the organisation to aid others in supporting yourself and the product / development teams
•    Undertake process mapping, analysis, and re-engineering
•    Coordinate and project manage multiple stakeholder groups to launch new products/services
•    Monitor critical success factors post launch 

•    CONNECT
o    Leverage CONNECT as tool to ensure employees are appropriate equipped to fulfil their role in the business’s strategy. ‘The goal is to make strategy everyone’s job’ (HBR article).
o    Support P&C in ensuring adherence to CONNECT and CONNECT + principles and practices.

VITAL OUTCOMES
•    Evolving services to provide the best patients outcomes
•    Differentiated products that see us defend and extend market share from competitors and increase share of wallet of existing customers. 
•    Remaining ahead of the innovation curve, ensuring our products remain contemporary
•    Satisfied and stickier customers and radiologists
•    Products are commercially viable and sustainable 
•    Fulfilment of the business strategy, including project deliverables and objectives.
•    Customer Success focused  
 
LEADERSHIP PRINCIPLES 
Leadership Principles describe with greater clarity what success at Everlight looks like, now and into the future. They describe the behaviors and mindset that bring our culture and values to life.

AGREED CRITICAL COMPETENCIES:
 
1.    Entrepreneurial and commercial thinking: Keeps up to date with competitor information and market trends; identifies business opportunities for the organization; maintains awareness of developments in the organizational structure and politics; demonstrates financial awareness; controls costs and thinks in terms of profit, loss and added value.
2.    Working with people: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. 
3.    Relating and networking: Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. 
4.    Planning and organizing: Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. 
5.    Deciding and initiating action: Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. 
6.    Presenting and communicating information: Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.

Title: IT Support Analyst
Location: London / Sydney
Type: Full Time Permanent Role

Applications to be sent to: hashraf@everlightradiology.com

Company Background 

Everlight Radiology is a leading global teleradiology provider - an expert in after-hours and urgent reporting, specialising in emergency radiology. Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, and the UK. 

• Service Excellence – using state of the art technology to make a difference in the provision of medical services.
• Quality – an uncompromising client and patient focus.
• Stringent Turn-around-Times for radiology reports – acting with urgency.
• Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”.
• Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback
  We care about what we do, we value our employees, and we aim to excel in all aspects of our business.

Key Areas of Responsibility

•  Provide support to members of staff internally and to external clients, ensure that incidents and service requests are dealt with in a timely and professional manner.
•  Answer user inquiries regarding computer software and/or hardware operations to resolve client issues.
• Troubleshoot Tier 1-3 issues, including Active Directory, Exchange & Application issues (on the job training to be provided).
• Log all phone calls made to the Service Desk, ensuring that all issues are captured in the Service Desk software.
• Resolve Client issues including escalation of major hardware and/or software issues or defective products.
• Adhere to departmental procedures to ensure clients are kept well informed of ticket status and product availability to manage client expectation and ensure overall client satisfaction.
• Perform other duties as assigned.
• Ability to work on projects as required.
• You will need to participate in a seven-day rota, this will include mandatory weekend work.
• Your shift will start not early then 08:30AM and will finish no later than 10:30PM – This is for London based position in local time.
• Your shift will start not early then 07:00AM and will finish no later than 08:00PM. This is for Sydney based position in local time.

Ideal Candidate Profile

This position will suit a person with excellent customer service skills. Prior experience in a 24*7 business and a patient critical environment is preferable. The candidate will exhibit a strong capability and willingness to pick up and understand new concepts, especially regarding tele radiology workflows and core IT troubleshooting skills.

We are looking for a skilled, passionate, and collaborative individual to join our growing Global Technology Team. The ideal candidate will have a keen interest in healthcare technology and would be looking to use their experience and knowledge to ultimately improve patient outcomes. Humour, commitment, and a desire to deliver outstanding customer satisfaction is key.

Desirable Skills:

• Application and Server; support and troubleshooting
• Familiar with SQL queries
• AWS Cloud troubleshoot and support
• Office 365 support
• Experience with PACS/RIS software and DICOM/HL7 standards.
• Experience of working with HL7 integration engine (Mirth)
• Good understanding of the ITIL Framework
• Ability to write clear documentation
• Ability to analyse the log files
• Familiarity with Atlassian tools (Jira, Confluence)
• Workstation build experience

Beneficial skills:

• AWS Connect
• Linux, Active Directory, Windows Server 2012 & above, Exchange Server
•  SQL Server 2012 & above
• Previous on-call/shift experience
• Scripting, firewalls, routers, DNS, file servers, domain servers, print servers, IIS, Office 365

Cultural Fit

We are passionate about our organisation and our community. Everyone that works for Everlight is passionate about creating a best-in-class environment, helping our radiologists to save lives. We recognise the criticality of what we do.

We collaborate, we communicate, we share knowledge, we build each other up and we support each other. We share in both success and failure. People that work here are expected to bring their A-Game, but we recognise that the power of an effective team will always deliver more than the capability of any one individual.

Employee engagement is the cornerstone of our organisational culture. This is a high-performance environment, but it is also a fun place to work. We work hard to ensure this is an enjoyable, considerate, and caring workplace. We recruit on ability, communication and fit.

Location: UK, ROI 

Type: Full Time Permanent Role

Workplace type: Hybrid

Reports to: IT Director - UK

Reports: NA

Applications to be sent to: peopleteam@everlightradiology.comby the 30th October. Please note there is a requirement to attend London Office.

Purpose of Job:              

Ownership of Client-facing Service Delivery Projects including tasks involved in introducing IT enabled services into NHS clients across the UK and Ireland, from receipt of order through to acceptance and handover.

Ownership of internal-facing Technology Projects working within a Global PMO team.

Work with the PMO to continually improve Project Management methodologies and corporate PMO processes, to improve the quality, cost and timeliness of IT-enabled projects.

Company Background

Everlight Radiology is a leading Global Teleradiology provider - an expert in after-hours and urgent reporting, specialising in emergency radiology.

Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, and the UK.

• Service Excellence – using state of the art technology to make a difference in the provision of medical services
• Quality – an uncompromising client and patient focus
• Stringent Turn-around-Times for radiology reports – acting with urgency
• Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
• Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback

We care about what we do, we value our team and we aim to excel in all aspects of our business.

Key Areas of Responsibility

• Ensure that all Projects are delivered on time, within scope and within budget
• Manage all teams involved in the planning and execution of client implementation
• Act as the primary point of contact for the customer during the project
• Manage customer satisfaction and milestones
• Work with all relevant departments to specify customer needs and deploy the best total solution
• Advise customers on both software and hardware solutions, including upgrades
• Coordinate the use of internal & external resources
• Mentor colleagues within the PMO
• Develop standards of documentation
• Manage stakeholder relationships
• Manage project Issues & Risks
• Adhere to corporate governance

Ideal Candidate Profile

This position will suit an experienced Clinical Systems SME or consultant ideally from a Clinical software or service background with experience of engaging directly with Radiologists and Service Users.  

We are looking for a skilled, passionate, and collaborative individual to join our growing Global team, one who can drive a deep and effective culture of clinical system engagement and enhancement. Relevant technical experience in healthcare and/or Radiology is highly desirable.

Required skills:

• Bachelor’s degree in Health Care, IT, Project Management or another relevant discipline
• Project Management Experience in Client facing role
• Excellent stakeholder management skills
• Proficient with all Microsoft applications, especially MS Project
• Project Management Qualification Prince 2
• Proven ability to run multiple small to medium concurrent projects
• Solid organizational skills including attention to detail and multi-tasking skills.
• Previous experience of operating in a public sector facing Healthcare environment
• Ability to work well under pressure, and prioritise workload effectively

Desirable Skills:

• Background in Diagnostic Imaging
• Have a high level of communication skills both verbal and written. This should include the ability to negotiate.
• Background in IT or relevant technical discipline
• Previous experience of Clinical Service Delivery to the National Health Service
• Previous experience of working for an International Private Healthcare Provider
• Project Management Qualification Agile, Scrum or PMI
• Good problem solving ability; intelligent analysis of options, costs and benefits
• Familiarity with compliance against ISO 27001:2013, GDPR, DSPT, CE+.

Location:                          London

Type:                                  Full Time Permanent Role

Reports to:                    Software Development Manager (dotted line to IT Director if based in UK)

Reports:                             NA

Applications to be sent to peopleteam@everlightradiology.com 

Purpose of Job:              

Build the future of teleradiology at a global scale. Build client and centralised integrations to support the integration of client PACS & RIS systems into Everlight's radiology workflow stack. Design new systems and solutions to meet the future needs of the organisation and our customers, in collaboration with Integrations teams and Product Development teams globally.

Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, the UK, and Ireland.

• Service Excellence – using state of the art technology to make a difference in the provision of medical services
  • Quality – an uncompromising client and patient focus
  • Stringent Turn-around-Times for radiology reports – acting with urgency
  • Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
  • Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback

We care about what we do, we value our employees, and we aim to excel in all aspects of our business.

Ideal Candidate Profile
You are a person who revels in technical challenges and can work collaboratively to solve them. You are eager to develop yourself and curious about new technologies, building your understanding on how new technologies can be used to leverage the best outcomes for the business. Technology is great and fun, but you understand there needs to be a business outcome. You have worked in healthcare integration environments and understand the challenges with working with multiple vendors. You understand that working with teams distributed across timezones requires a different style of communication to co-located teams, and are comfortable maintaining relationships in this type of environment.

Key Areas of Responsibility

• Participate in waterfall projects for delivering HL7 & DICOM integrations from our central platform into our customer's environment
  • Work with a project manager for the overall lifecycle of the project
  • Configure the integration based off specifications given by an Integrations Architect
  • Liaise with the client to test the integration
  • Monitor the go-live of the integration
• Be a point of escalation for the Service Desk, to ensure incidents are resolved efficiently and effectively
• Develop connectors and interfaces within the integration engine, for connecting to client systems and Everlight internal systems
• Work using our development approach, which includes engineering standards, source control management, and deployment pipelines
• Learn and teach new technologies and skills as required
• Ensure knowledge is captured and disseminated within the team and across the organisation to aid others in supporting yourself and the team
• Demonstrate a growth mindset and encourage the same mindset in others
• Be transparent in what you are doing and on the problems faced by the business

Essential Experience and Skills

• Deep understanding of HL7 2.x and DICOM
• Deep understanding of XML, JSON, and Java and/or Javascript
• Experience with working with integrations platforms or ESB systems
• Deep understanding of Enterprise Integration Patterns, and/or API management and strategies
• An understanding of source control management and version control

Highly Desirable Skills

• Experience working in an Agile environment
• Experience in C#, or other object-oriented programming languages
• Experience in troubleshooting complex HL7 and DICOM workflows
• Deep understanding of other HL7 versions and of FHIR
• Experience working on Linux platforms
• Experience in Mirth, both configuration and channel building
• Have an understanding of software development methodologies
• Have an understanding of software design patterns
• Have experience in integrating with monitoring and ticketing systems

Location:                          Sydney or London

Type:                                   Full Time Permanent Role

Reports to:                      Software Development Manager (dotted line to IT Director if based in UK)

Reports:                             NA

Applications to be sent to peopleteam@everlightradiology.com 

Purpose of Job:              

Build the future of teleradiology at a global scale, alongside your architect and engineer team members. Build client and centralised integrations to support the integration of client PACS & RIS systems into Everlight's radiology workflow stack. Develop new systems and solutions to meet the future needs of the organisation and our customers, in collaboration with Integrations teams and Product Development teams globally. Champion the peer review process, ensuring client integrations are delivered to the highest quality and in a reliable manner. Contribute towards building and maintaining Integrations documentation. Identify and implement improvements to the development and deployment processes. Contribute towards the delivery of strategic enhancements.

Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, the UK, and Ireland.

• Service Excellence – using state of the art technology to make a difference in the provision of medical services
  • Quality – an uncompromising client and patient focus
  • Stringent Turn-around-Times for radiology reports – acting with urgency
  • Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
  • Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback

We care about what we do, we value our employees, and we aim to excel in all aspects of our business.

Ideal Candidate Profile
You are a person who revels in technical challenges and can work collaboratively to solve them. Having an understanding of Everlight's technology strategy, and have the communication skills and awareness to liaise across teams and outside of IT. You are curious about new technologies and want to build your understanding on how they can be used to leverage the best outcomes for the business. You have worked in a variety of healthcare integration environments that spans HL7, DICOM & API integrations and understand the challenges with working with multiple vendors. You understand that working with teams distributed across timezones requires a different style of communication to co-located teams, and are comfortable maintaining relationships in this type of environment.

Key Areas of Responsibility

• Work with your regional team and global team to ensure alignment, high performance, and delivery
• Collaborate with Integrations Architects and with the Product Development team, to deliver solutions aligned to the organisation's strategic goals
• Work collaboratively with the rest of the IT structure to ensure simplification of systems
• Work with operational and support teams to deliver and support a global platform for teleradiology
• Be a point of escalation within the team, to ensure incidents are resolved efficiently and effectively
• Develop training processes and materials to support handover from implementation to production BAU
• Be transparent in what you are doing and on the problems faced by the business
• Provide mentoring to engineers, and be an advocate for improvement and discipline
• Demonstrate a growth mindset and encourage the same mindset in others
• Promote and mature our development lifecycle, including architectural and process standards, source control, automated testing, and deployment pipelines
• Work using our development approach, which includes engineering standards, source control management, and deployment pipelines
• Develop connectors and interfaces within the integration engine, for connecting to client systems and Everlight internal systems
  • Work with a project manager for the overall lifecycle of the project
  • Configure the integration based off specifications given by an Integrations Architect
  • Liaise with the client to test the integration
  • Monitor the go-live of the integration
  • Participate in projects for delivering HL7 & DICOM integrations from our central platform into our customer's environments
  • Ensure knowledge is captured and disseminated within the team and across the organisation to aid others in supporting yourself and the team

Essential Experience and Skills

• Deep understanding of HL7 2.x, XML and JSON
• Deep understanding of DICOM and DIMSE operations
• Deep understanding of Nextgen Mirth Connect
• Deep understanding of Enterprise Integration Patterns, and/or API management and strategies
• A strong working knowledge of JavaScript and/or Java
• An understanding of source control management and version control

Desirable Skills

• Experience with other object-oriented programming languages
• Experience in troubleshooting complex HL7 and DICOM workflows
• Experience with FHIR
• Experience working on Linux platforms
• Have an understanding of software development methodologies
• Have an understanding of software design patterns
• Have experience in integrating with monitoring and ticketing systems

Title: Assistant Operations Manager

Location: UK

Workplace type: Remote

Applications to be sent to: tgibbs@everlightradiology.com

lhavell@everlightradiology.com

Reports to: Operations Managers (Direct)

Liaises with:

Director of Operations
Operational Quality Improvement Director
Call Centre Product Owner
Team Leaders (TLs)
Radiologists (All Reporting Centers)
Workforce Manager
Business Development Managers
Radiologist Relationship Managers
Finance Staff
Leadership team
IT Team
Everlight Radiology Clients

Background:
Everlight Radiology (established in 2006 as Imaging Partners Online) is a global radiology partner providing healthcare professionals with highly responsive, accurate and resource-efficient services to support healthcare professionals and enhance patient care.
It's never 'after-hours' at Everlight Radiology.
We operate 24/7, 365 days of the year, delivering globally more than 1.5M reports per annum.

Scope of Position:

The Assistant Operations Manager exists to support the Operations Managers in the planning, coordinating and managing the work of the Operation Co-Ordinators, Cohort Supervisors and Team Leaders working across both UKI & ANZ regional workflows.

Main Duties/Responsibilities

• Management Support
• Support the Operations Managers and fellow Assistant Operations Managers with their responsibilities.
• Point of escalation for operational issues in absence of Operations Manager, including representation at internal capacity meetings and other cross-departmental meetings.
• Attendance at client meetings to provide Operational representation.
• Monitor workflow management when on shift and ensure all TLs are carrying out their duties.
• Support Operations Manager with rostering, timesheets, leave requests.
• Support Operations Manager with Team Leader Connect discussions and development plans.
• Support Operations Manager in conducting Team Connect Sessions and regular meetings.
• Support developing training documentation and knowledge base.
• Support in coordinating rad training.
• Support in conducting recruitment.
• Follow up on client issues created on Operations Triage and escalate as appropriate.
• Breach Coding as required.
• Client Audits as required.
• Attending Everlight offices nationally as required on ad hoc basis.

• Undertake special projects as directed by the Everlight Senior Management team, the objectives of which are to improve the quality and productivity of Everlight’s business.
• Provide cover for the Operations Managers and fellow Assistant Operations Managers for annual and sick leave.
• Contribute on shift as necessary due to unplanned absences/BCP events.

• Adheres and identifies with the Everlight Leadership principles, conducting themselves in a professional manner at all times.
• Acts with integrity, honesty and knowledge that promotes the culture of Everlight.
• Demonstrates above average written and verbal communication with the ability to produce logical and thought-out communications.
• Strong understanding of the organisations financial performance and ability to manage costs in line with demand requirements.
• Capable of working autonomously without supervision whilst managing their own workload within established policies, guidelines, and procedures.
• Capable of working in collaboration and developing strong working relationships with other Everlight departments and teams.
• Ability to define and analyse operational outputs to monitor performance.
• Work with a high level of patient focus and customer service
• Ability to be result orientated with a “Cause & Effect” mindset whilst working within established policies, guidelines, and procedures.
• Ability to provide feedback in a productive and result orientated manner.
• Ability to act innovatively and actively participate and contribute to collaborative conversation in order to bring about change that aligns to the organisational objectives and company ethos.
• Ability to promote change within the business with a positive attitude.
• Ability to recognise limitations of scope and knowledge and seek guidance, advice, and feedback when uncertain.
• Act with a high-level of accountability for one’s own work as well as those within the operations team.
• Demonstrates above average numeric & verbal fluency.

• Completes advanced on-the-job operations management training to a high standard.
• Understand the Organisation objectives and actively practice team values.
• Demonstrates a high-level understanding of OCs duties to be able to train and develop workflows.
• Participate in on-going on-the-job and leadership training as required by the company.

• Previous experience in an operational management and/or a supervisory role required.
• Proven experience in people and/or project management desirable.
• Proven experience in Everlight operational workflow required.
• Proven experience in Operations and Radiologist training required.
• Proven consistency and reliability with a high level of commitment in previous roles required.
• Evidence of high ethical standards (won’t compromise personal standards) required.
• Demonstrated knowledge of Client TATs and agreed operational pathways.

• Demonstrate commitment and in-depth understanding of the Operations team values and be able to apply them daily as well as during CONNECT.
• Provide thoughtful and constructive feedback to clients, operational members and other Everlight teams as required.
• Establishes and maintains strong professional working relationships with OCs, Radiologists, and other department members.
• Complete tasks within expected time frames and to high standard.
• Demonstrates a high proficiency and understanding of proprietary software as well as identify issues as they arise.
• Act as a CONNECT ambassador and participate actively in regular individual and team CONNECT discussions.
• Demonstrate a proficient knowledge of all aspects of the operational workflow in at least one region, through the contribution to board reports and collaborative projects

FRANZCR Diagnostic Radiologists in Canada - Teleradiology for ANZ

Location: Ontario

Permanent employment position

Everlight Radiology, the world’s most global teleradiology firm, is growing our team of diagnostic radiologists reporting for our Australian and New Zealand clients from Ontario. Reporting remotely from your home in Ontario, Canada during your normal waking hours you will be :

• Working remotely from home, providing clinical medical imaging reporting services to patients located in Australia and New Zealand, and any other country where your qualifications may be applicable, including general X-ray, CT and MRI scans at the Service Levels and at the standards set by the Company under its policies, procedures and code of conduct;
• Using and imparting your expert knowledge of emergency radiology reporting on the other radiologists, to improve and further develop their skills;
• Working with the other radiologists in a positive and supportive manner;
  Helping develop and facilitate a stronger relationship with all Everlight’s clients;
• Participating in our world-leading peer review programme to ensure patient safety;
• Loving the flexibility of reporting hours of your choosing during your normal waking hours;
• Enjoying our highly evolved systems and processes, purpose-designed to enable our teleradiologists to simply focus on reporting.

Everlight was established and is still lead by radiologists - we understand who you are and what contributes to a satisfying professional experience. We make sure that you can advance your career while improving your own quality of life.

You’ll have all the challenging and interesting cases you are looking for, but with the freedom and flexibility to work on your terms - there is no on-call or overnight work - your roster is agreed with you on an ongoing basis.

Reporting remotely from your home in Ontario during your normal waking hours, mostly early morning starts, you will be in a high-acute workflow dominated by emergency and trauma cases. You will find the work stimulating, our leadership supportive and our standards absolutely top-notch - everything has been designed by radiologists to make sure you are empowered to simply focus on producing the very best reporting you can to ensure patient welfare.

Features and benefits of reporting for Everlight Radiology Australia in Canada:

• Remuneration is structured as base + piecemeal ranging CAD275,000 to 450,000 - but there is no ceiling
  engagement is full-time at only 63 hrs/fortnight with no oncall and no overnight requirements
• Everlight can potentially visa-sponsor you to remain in Ontario and cover associated costs
• Regular RANZCR-compliant in-house CPD events
• your reporting kit is provided and managed by our global IT team
  a supportive, collegial culture with a strong focus on your safety and professional growth.

To be suitable for this position you will be required to have:

• Fellowship of the Royal Australian and New Zealand College of Radiology (FRANZCR);
• Specialist registration in the speciality field of Diagnostic Radiology with the Medical Board of Australia/AHPRA registration + be eligible/hold Vocational Registration in Diagnostic & Interventional Radiology with the Medical Council of New Zealand;
• The academic standard of medical English language suitable for reporting (essential); 
• Ideally, hold or have recently held, specialist radiologist position in a public hospital, reporting Emergency and Trauma cases. This is preferred but not essential and we assess all applicants on an individual basis

Saving lives is at the heart of what we do, which is why we work hard to get it right for our radiologists, no matter where they are, so you can deliver the very best of patient care.

To explore how Everlight can help you keep a professional presence in ANZ whilst still earning well and enjoying life in Canada call Trish Hay (NSW business hours please) on +61 432 084 415 or complete this form