The Everlight support teams form the essential connection that brings the world’s best Radiologists to patients in need across the world.

We strive for quality and consistency in everything that we do, whether it is delivering an urgent report at 5am or essential equipment to a Radiologist who’s ready to report.

We are a rapidly growing business which means our people are agile and continually adapting to changes. This can make our work and environment really challenging at times but we balance that with the opportunity to grow our careers and contribute like nowhere else.

We know the impact our work has and go the extra mile because we are compelled to bring the services to more patients in urgent need.

 

Background-1

We have regular, quality conversations about development, wellbeing and growth. That’s because we want this to be the place we come to achieve great things and to be at our best.  And we support this with an ever-expanding range of initiatives, such as exchange programmes where people have the opportunity to travel to one of our other offices and gain new experiences, connecting people to development opportunities within the business as well as challenging them to lead their own careers and create opportunities for growth.  

At Everlight we are welcoming and we work hard at being one team across challenging time zones. In our region we stay connected through our Design Team – the people pulse of the business, our Capacity Council – the workflow pulse of the business, regular business briefings, team meetings, a monthly newsletter and most importantly, informal chat over a great cup of coffee in the kitchen.  

Make an enquiry Join our team

Current Positions

People & Culture Lead - UK

Title: People & Culture Lead - UKI

Job Type: Hybrid

Location: London area

Contract type: Full time, permanent

Applications to be sent to: peopleteam@everlightradiology.com

Who You Are

As part of the Local Leadership team in UK and Ireland, you will provide operational, tactical and strategic guidance on all aspects of human resources and organizational culture in the region.

Everlight Radiology – About Us

At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 1.2m patients globally. 
At Everlight, you’ll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential.

Purpose of the Role

The People and Culture team is responsible for the attraction, development, engagement, and retention of our talented global workforce. As a People & Culture Lead – UKI you will help us foster an environment of diversity, promote employee well-being, and drive continuous improvement in employee performance and engagement. 

Key Responsibilities:

You will be responsible for:
•    Design, develop and implement all people-related strategies pertaining to the UKI employee workforce. Provide vision, coaching and leadership to UKI stakeholders on these strategies.
•    Work with the Clinical Leadership team, Chief Executive Officer – UKI and Chief People Officer to integrate the employee Radiology workforce into our employee workforce strategies and initiatives in UKI.
•    Develop and implement cost effective initiatives to enhance employee engagement, job satisfaction, and overall employee experience across UKI.
•    Provide guidance and support to employees and managers on employee relations matters, including conflict resolution, performance management, and disciplinary actions in accordance with employment law in the UK and Ireland.  
•    Develop, implement, and maintain UKI policies, procedures, and programs that comply with legal and regulatory requirements.
•    Work with the Chief People Officer to establish key HR metrics for UKI and develop reporting mechanisms to measure the effectiveness of HR programs and initiatives.

Essential Requirements 
•    Relevant Tertiary qualification – CIPD (minimum level 5) 
•    Minimum 6+ years experience in a HR role, preferably in the healthcare or similar industry.
•    In-depth knowledge of HR best practices, employment legislation, and industry trends.
•    Demonstrated experience in developing and implementing HR strategies and programs that drive employee engagement and enhance organizational culture.
•    Relevant professional certifications are desirable. 
 
What We Offer
•    A hybrid flexible working environment.
•    An employee-led development programme (CONNECT) to enhance your skills and career progression. 
•    Global offices in prime city locations.
•    Competitive remuneration package.
•    Private Medical Insurance.
•    Salary Sacrifice Schemes; Cycle to work, Electric Cars, Pension.
•    Study and exam leave. 
•    Mental Health and Well-Being Support.

Application Process 
•    Please apply by emailing your CV and covering letter to: peopleteam@everlightradiology.com
•    We’re looking for someone to start ASAP.
•    Successful applicants will be contacted to arrange a first-round interview. Please note: due to the global nature of Everlight, some interviews may be held outside of normal office hours. 

Key Account Manager - UK

Title: Key Account Manager - UK

Job Type: Remote

Location: London area

Field/home based with travel to London head office as required.

Contract type: Full time

Applications to be sent to: peopleteam@everlightradiology.com

Are you an enthusiastic and ambitious individual with a track record of account management in the NHS? We are looking for a proactive key account manager to join our team.

Our company

Everlight Radiology is a leading high-growth international teleradiology organisation. The business is dual headquartered in Sydney and London and provides a unique service that operates 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments globally across Australia, New Zealand the UK and Ireland and over the last 12 months has enabled critical patient care to more than
1.2m people.

Everlight Radiology in the UK and Ireland provides rapid, quality, general and sub-specialty reporting services to support NHS radiology departments, whilst providing a service that is accessible 24/7. The company has a well-defined strategy to provide a vital and unique source of emergency, routine and subspecialty radiology reporting capacity to existing and new markets; working to ensure Everlight radiologists, who are spread and interconnected globally, operate in the most productive and safe environments so patient care is of the highest standards, around the clock.

Job description

This a rare opportunity to join Everlight’s expanding account management team. We are seeking a self- starting and ambitious key account manager to join our growing team at an exciting high growth time. You will be working as part of a team and reporting to the lead key account manager, responsible for managing a portfolio of clients. As a key account manager, you will be the primary point of contact for the customer including contract management and renewals, demand management, customer enquiries, IT project assistance, clinical engagement and more. You will drive customer success and satisfaction and will be supported by the rest of our fantastic sales team.

Responsibilities

You will work both autonomously and as part of a close-knit team, who are there to train and support you as you nurture and grow your accounts. The account management team forms the bridge between our clients and the business and is the main point of contact for our clients and support teams across the business.
You will be responsible for:
•    Day-to-day account management, including contract renewal process, KAM planning, stakeholder engagement, meeting with, retaining and growing existing accounts and responding to client queries across your territory
 •    Adhering to the account management process including updating the CRM system, submitting monthly sales reports to the business development director and following up on new leads within your accounts
•    Expanding your accounts via upselling and cross-selling
•    Meeting, presenting and pitching to senior hospital management.
•    Internal stakeholder relationship management and acting as the voice of the client to the business.
•    Preparing client presentations and reports
•    Attending exhibitions and conferences
•    Conducting market research
•    Assisting with the preparation of tender responses

Requirements

•    You will be pro-active, a problem solver, analytical, confident, enthusiastic and ambitious
•    Experienced in NHS contracting and contract renewals including pricing, negotiation and closing and understanding of NHS purchasing and procurement.
•    Proven track record in growing and retaining accounts.
•    Confident and calm when under pressure
•    A skilled communicator with a proven track record in customer relations and engagement. As comfortable engaging customers via remote platforms as you are face to face.
•    Excellent written skills with high attention to detail including use of MS office suite and ideally Salesforce CRM
•    A development mindset with a willingness to learn and raise the bar on performance.
•    Accountable with the drive to achieve and exceed client satisfaction.
•    Highly organized, professional and well presented
•    Ability to multi-task, prioritize, and manage time effectively
•    Demonstrate a track record in working independently and as part of a team 
•    Experience in Radiology, RIS PACS or Teleradiology preferable.

Salary

•    Competitive, dependent on experience
•    Bonus scheme, subject to achievement of KPIs
•    Commission structure
•    Phone, laptop, car allowance and travel expenses provided
What we offer
•    A hybrid working environment, field, home and office based, with the flexibility to organise your own diary
•    An industry-leading CONNECT programme for learning, development and employee-led career planning and progression
•    Cycle to work scheme
•    Private Healthcare Scheme
•    Central London head office, prime location with fantastic coffee and a stone’s throw from some of London’s best lunch spots
•    Regular team building and social events

Data Protection Officer - UK

Title: Data Protection Officer - UK
Location: London

Contract type: Full time

Job Type: Hybrid
Team: Governance

Manager: Governance and Risk Director

Applications to be sent to: kweiss@everlightradiology.com

You are an experience Data Protection Officer in the healthcare industry with experience in cross-border data transfers and complex vendor relationships.

Everlight Radiology – About Us

At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 1.2m patients globally. 
At Everlight, you’ll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential.

Purpose of the Role
The Governance team is responsible for all aspects of data, clinical and jurisdictional governance as well as accreditation maintenance and co-ownership of MLC secretariat duties. As a DPO, you will help us achieve that by managing all EU/UK GDPR compliance across our organisation including complex cross-border data transfers, managing intra-group data transfers, ensuring the robust protection of sensitive data, risk assessing new territories, products and vendors and providing training to the organisation all with a pragmatic and commercially viable approach.

Key Responsibilities
•    GDPR compliance 
•    DPIAs (both internal on vendors and external with Trusts)
•    Cross-border transfer risk assessments
•    Contract reviews to ensure SCCs are in place
•    Organisational training and data protection awareness
•    Knowledge or, or willing to upskill in, the data protection laws of other jurisdictions within which we operate
•    Data subject access requests (minimal)

Essential Requirements
•    Previous experience as a Global DPO 
•    Knowledge of the Healthcare industry in the UK
•    Understanding of GDPR especially when dealing with jurisdictions without adequacy decisions
•    Knowledge of ISO 27001 preferred
•     Experience with technology development preferred

What We Offer
•    A hybrid flexible working environment.
•    An employee-led development programme (CONNECT) to enhance your skills and career progression. 
•    Global offices in prime city locations.
•    Competitive remuneration package.
•    Private Medical Insurance
•    Salary Sacrifice Schemes; Cycle to work, Electric Cars, Pension
•    Study and exam leave. 
•    Metal Health and Well-Being Support

Application Process 
•    Please apply by emailing your CV and covering letter to: kweiss@everlightradiology.com
•    We’re looking for someone to start ASAP.
•    Successful applicants will be contacted to arrange a first-round interview. Please note: due to the global nature of Everlight, some interviews may be held outside of normal office hours. 

Integrations Engineer

Location:                          London

Type:                                  Full Time Permanent Role

Reports to:                    Software Development Manager (dotted line to IT Director if based in UK)

Reports:                             NA

Applications to be sent to peopleteam@everlightradiology.com 

Purpose of Job:              

Build the future of teleradiology at a global scale. Build client and centralised integrations to support the integration of client PACS & RIS systems into Everlight's radiology workflow stack. Design new systems and solutions to meet the future needs of the organisation and our customers, in collaboration with Integrations teams and Product Development teams globally.

Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, the UK, and Ireland.

  • Service Excellence – using state of the art technology to make a difference in the provision of medical services
    Quality – an uncompromising client and patient focus
    Stringent Turn-around-Times for radiology reports – acting with urgency
    Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
    Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback

We care about what we do, we value our employees, and we aim to excel in all aspects of our business.

Ideal Candidate Profile
You are a person who revels in technical challenges and can work collaboratively to solve them. You are eager to develop yourself and curious about new technologies, building your understanding on how new technologies can be used to leverage the best outcomes for the business. Technology is great and fun, but you understand there needs to be a business outcome. You have worked in healthcare integration environments and understand the challenges with working with multiple vendors. You understand that working with teams distributed across timezones requires a different style of communication to co-located teams, and are comfortable maintaining relationships in this type of environment.


Key Areas of Responsibility

  • Participate in waterfall projects for delivering HL7 & DICOM integrations from our central platform into our customer's environment
    • Work with a project manager for the overall lifecycle of the project
    • Configure the integration based off specifications given by an Integrations Architect
    • Liaise with the client to test the integration
    • Monitor the go-live of the integration
  • Be a point of escalation for the Service Desk, to ensure incidents are resolved efficiently and effectively
  • Develop connectors and interfaces within the integration engine, for connecting to client systems and Everlight internal systems
  • Work using our development approach, which includes engineering standards, source control management, and deployment pipelines
  • Learn and teach new technologies and skills as required
  • Ensure knowledge is captured and disseminated within the team and across the organisation to aid others in supporting yourself and the team
  • Demonstrate a growth mindset and encourage the same mindset in others
  • Be transparent in what you are doing and on the problems faced by the business

Essential Experience and Skills

  • Deep understanding of HL7 2.x and DICOM
  • Deep understanding of XML, JSON, and Java and/or Javascript
  • Experience with working with integrations platforms or ESB systems
  • Deep understanding of Enterprise Integration Patterns, and/or API management and strategies
  • An understanding of source control management and version control

Highly Desirable Skills

  • Experience working in an Agile environment
  • Experience in C#, or other object-oriented programming languages
  • Experience in troubleshooting complex HL7 and DICOM workflows
  • Deep understanding of other HL7 versions and of FHIR
  • Experience working on Linux platforms
  • Experience in Mirth, both configuration and channel building
  • Have an understanding of software development methodologies
  • Have an understanding of software design patterns
  • Have experience in integrating with monitoring and ticketing systems
In addition to the above, you will be expected to deliver a number of other reasonable tasks the organisation requests of you to meet the needs of this growing business.
Senior Integrations Engineer

Location:                          Sydney or London

Type:                                   Full Time Permanent Role

Reports to:                      Software Development Manager (dotted line to IT Director if based in UK)

Reports:                             NA

Applications to be sent to peopleteam@everlightradiology.com 

Purpose of Job:              

Build the future of teleradiology at a global scale, alongside your architect and engineer team members. Build client and centralised integrations to support the integration of client PACS & RIS systems into Everlight's radiology workflow stack. Develop new systems and solutions to meet the future needs of the organisation and our customers, in collaboration with Integrations teams and Product Development teams globally. Champion the peer review process, ensuring client integrations are delivered to the highest quality and in a reliable manner. Contribute towards building and maintaining Integrations documentation. Identify and implement improvements to the development and deployment processes. Contribute towards the delivery of strategic enhancements.

Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, the UK, and Ireland.

  • Service Excellence – using state of the art technology to make a difference in the provision of medical services
    Quality – an uncompromising client and patient focus
    Stringent Turn-around-Times for radiology reports – acting with urgency
    Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
    Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback

We care about what we do, we value our employees, and we aim to excel in all aspects of our business.

Ideal Candidate Profile
You are a person who revels in technical challenges and can work collaboratively to solve them. Having an understanding of Everlight's technology strategy, and have the communication skills and awareness to liaise across teams and outside of IT. You are curious about new technologies and want to build your understanding on how they can be used to leverage the best outcomes for the business. You have worked in a variety of healthcare integration environments that spans HL7, DICOM & API integrations and understand the challenges with working with multiple vendors. You understand that working with teams distributed across timezones requires a different style of communication to co-located teams, and are comfortable maintaining relationships in this type of environment.


Key Areas of Responsibility

  • Work with your regional team and global team to ensure alignment, high performance, and delivery
  • Collaborate with Integrations Architects and with the Product Development team, to deliver solutions aligned to the organisation's strategic goals
  • Work collaboratively with the rest of the IT structure to ensure simplification of systems
  • Work with operational and support teams to deliver and support a global platform for teleradiology
  • Be a point of escalation within the team, to ensure incidents are resolved efficiently and effectively
  • Develop training processes and materials to support handover from implementation to production BAU
  • Be transparent in what you are doing and on the problems faced by the business
  • Provide mentoring to engineers, and be an advocate for improvement and discipline
  • Demonstrate a growth mindset and encourage the same mindset in others
  • Promote and mature our development lifecycle, including architectural and process standards, source control, automated testing, and deployment pipelines
  • Work using our development approach, which includes engineering standards, source control management, and deployment pipelines
  • Develop connectors and interfaces within the integration engine, for connecting to client systems and Everlight internal systems
    • Work with a project manager for the overall lifecycle of the project
    • Configure the integration based off specifications given by an Integrations Architect
    • Liaise with the client to test the integration
    • Monitor the go-live of the integration
    • Participate in projects for delivering HL7 & DICOM integrations from our central platform into our customer's environments
    • Ensure knowledge is captured and disseminated within the team and across the organisation to aid others in supporting yourself and the team

Essential Experience and Skills

  • Deep understanding of HL7 2.x, XML and JSON
  • Deep understanding of DICOM and DIMSE operations
  • Deep understanding of Nextgen Mirth Connect
  • Deep understanding of Enterprise Integration Patterns, and/or API management and strategies
  • A strong working knowledge of JavaScript and/or Java
  • An understanding of source control management and version control

Desirable Skills

  • Experience with other object-oriented programming languages
  • Experience in troubleshooting complex HL7 and DICOM workflows
  • Experience with FHIR
  • Experience working on Linux platforms
  • Have an understanding of software development methodologies
  • Have an understanding of software design patterns
  • Have experience in integrating with monitoring and ticketing systems

In addition to the above you will be expected to deliver a number of other reasonable tasks the organisation requests of you to meet the needs of this growing business.

Radiologist Positions

FRANZCR Diagnostic Radiologist based in Canada

FRANZCR Diagnostic Radiologist

Location: Ontario, Toronto

Work Type: Remote

Language:  English

Number of positions: 1

Everlight Radiology Limited, the world’s most global teleradiology firm, is growing our team of diagnostic radiologists reporting for our Australian and New Zealand clients from Ontario. Saving lives is at the heart of what we do, which is why we work hard to get it right for our radiologists, no matter where they are, so you can deliver the very best of patient care. Everlight’s experienced FRANZCR Diagnostic Radiologists are located around the world ready to provide thorough, high-quality reporting within minutes of receiving a patient’s medical imaging. 24 hours a day, 7 days a week, 365 days a year. With the support of advanced technology, we work with hospitals and clinics in Australia and New Zealand to provide urgent after-hours emergency and trauma reporting as well as routine, overflow and backlog reporting. This leads to a better clinical practice for staff – and a quicker, more thorough diagnosis for patients.

We are seeking a FRANZCR Diagnostic Radiologist who will report to Everlight’s Australian and New Zealand clients, remotely from the Greater Toronto Area in Ontario.

Responsibilities will include but are not limited to:
•    Working remotely from home, providing clinical medical imaging reporting services to patients located in Australia and New Zealand, and any other country (where your qualifications may be applicable, including general X-ray, CT and MRI scans at the Service Levels and at the standards set by the Company under its policies, procedures and code of conduct;
•    Using and imparting your expert knowledge of emergency radiology reporting on the other radiologists, to improve and further develop their skills;
•    Working with the other radiologists in a positive and supportive manner;
Helping develop and facilitate a stronger relationship with all Everlight’s clients;
•    Participating in our world-leading peer review programme to ensure patient safety;
•    Loving the flexibility of reporting hours of your choosing during your normal waking hours;
•    Enjoying our highly evolved systems and processes, purpose-designed to enable our teleradiologists to simply focus on reporting.

Everlight was established and is still lead by radiologists - we understand who you are and what contributes to a satisfying professional experience. We make sure that you can advance your career while improving your own quality of life.

You’ll have all the challenging and interesting cases you are looking for, but with the freedom and flexibility to work on your terms - there is no on-call or overnight work - your roster is agreed with you on an ongoing basis.

Reporting remotely from your home in Ontario during your normal waking hours, mostly early morning starts, you will be in a high-acute workflow dominated by emergency and trauma cases. You will find the work stimulating, our leadership supportive and our standards absolutely top-notch - everything has been designed by radiologists to make sure you are empowered to simply focus on producing the very best reporting you can to ensure patient welfare.

Salary range: Remuneration is structured as base salary + piecemeal ranging CAD275,000 to CAD 450,000 

Compensation and Benefits:
•    Remuneration is structured as base salary + piecemeal ranging CAD275,000 to CAD 450,000 - but there is no ceiling engagement is full-time at only 63 hrs/fortnight with no oncall and no overnight requirements
•    Everlight can potentially visa-sponsor you to remain in Ontario and cover associated costs
•    Regular RANZCR-compliant in-house CPD events
•    your reporting kit is provided and managed by our global IT team
•    You will be part of a supportive, collegial culture with a strong focus on your safety and professional growth

Qualifications: To be suitable for this position you will be required to have:
•    Fellowship of the Royal Australian and New Zealand College of Radiology (FRANZCR);
•    Specialist registration in the speciality field of Diagnostic Radiology with the Medical Board of Australia/AHPRA registration + be eligible/hold Vocational Registration in Diagnostic & Interventional Radiology with the Medical Council of New Zealand;
•    The academic standard of medical English language suitable for reporting (essential); 
•    Ideally, hold or have recently held, specialist radiologist position in a public hospital, reporting Emergency and Trauma cases. This is preferred but not essential and we assess all applicants on an individual basis

Contact and how to apply:

To explore how Everlight can help you keep a professional presence in ANZ whilst still earning well and enjoying life in Canada call Trish Hay (NSW business hours please) on +61 432 084 415 or complete this form