Location:                            UK/ROI with the requirement to attend London Office.

Type:                                   Full Time Permanent Role

Reports to:                        IT Director - UK

Reports:                             NA

Applications to be sent to peopleteam@everlightradiology.com by the 7th December.

Purpose of Job:              

Ownership of Client-facing Service Delivery Projects including tasks involved in introducing IT enabled services into NHS clients across the UK and Ireland, from receipt of order through to acceptance and handover.

Ownership of internal-facing Technology Projects working within a Global PMO team.

Work with the PMO to continually improve Project Management methodologies and corporate PMO processes, to improve the quality, cost and timeliness of IT-enabled projects.

Company Background

Everlight Radiology is a leading Global Teleradiology provider - an expert in after-hours and urgent reporting, specialising in emergency radiology.

Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, and the UK.

• Service Excellence – using state of the art technology to make a difference in the provision of medical services
• Quality – an uncompromising client and patient focus
• Stringent Turn-around-Times for radiology reports – acting with urgency
• Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
• Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback

We care about what we do, we value our team and we aim to excel in all aspects of our business.

Key Areas of Responsibility

• Ensure that all Projects are delivered on time, within scope and within budget
• Manage all teams involved in the planning and execution of client implementation
• Act as the primary point of contact for the customer during the project
• Manage customer satisfaction and milestones
• Work with all relevant departments to specify customer needs and deploy the best total solution
• Advise customers on both software and hardware solutions, including upgrades
• Coordinate the use of internal & external resources
• Mentor colleagues within the PMO
• Develop standards of documentation
• Manage stakeholder relationships
• Manage project Issues & Risks
• Adhere to corporate governance

Ideal Candidate Profile

This position will suit an experienced Clinical Systems SME or consultant ideally from a Clinical software or service background with experience of engaging directly with Radiologists and Service Users.  

We are looking for a skilled, passionate, and collaborative individual to join our growing Global team, one who can drive a deep and effective culture of clinical system engagement and enhancement. Relevant technical experience in healthcare and/or Radiology is highly desirable.

Required skills:

• Bachelor’s degree in Health Care, IT, Project Management or another relevant discipline
• Project Management Experience in Client facing role
• Excellent stakeholder management skills
• Proficient with all Microsoft applications, especially MS Project
• Project Management Qualification Prince 2
• Proven ability to run multiple small to medium concurrent projects
• Solid organizational skills including attention to detail and multi-tasking skills.
• Previous experience of operating in a public sector facing Healthcare environment
• Ability to work well under pressure, and prioritise workload effectively

Desirable Skills:

• Background in Diagnostic Imaging
• Have a high level of communication skills both verbal and written. This should include the ability to negotiate.
• Background in IT or relevant technical discipline
• Previous experience of Clinical Service Delivery to the National Health Service
• Previous experience of working for an International Private Healthcare Provider
• Project Management Qualification Agile, Scrum or PMI
• Good problem solving ability; intelligent analysis of options, costs and benefits
• Familiarity with compliance against ISO 27001:2013, GDPR, DSPT, CE+.

Location:                            UK/ROI with the requirement to attend the London Office.

Type:                                   Full Time Permanent Role

Reports to:                       ANZ: Software Development Manager /IT Director - UK

Reports:                             NA

Applications to be sent to peopleteam@everlightradiology.com by the 7th December.

Purpose of Job:              

Build the future of teleradiology at a global scale, alongside your architect and engineer team members. Foster a collaborative culture, built on trust and openness, within the global team itself, across IT, and the wider business. Have a deep understanding of major PACS & RIS vendors in the market, and liaise with vendors to aid and optimise supported functionality or integrating Everlight and it's clients. Maintain and improve API management, built off Everlight's integration platform, in collaboration with other Integrations Architects and the Product Development team. Contribute to the Integrations SDLC, including source control and deployment pipelines, to ensure all client integrations are delivered to the highest quality and in a reliable manner.

Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, the UK, and Ireland.

• Service Excellence – using state of the art technology to make a difference in the provision of medical services
  • Quality – an uncompromising client and patient focus
  • Stringent Turn-around-Times for radiology reports – acting with urgency
  • Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
  • Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback

We care about what we do, we value our employees, and we aim to excel in all aspects of our business.

Ideal Candidate Profile
You are a person who revels in technical challenges and can work collaboratively to solve them. You also understand the need to work at a strategic level and have the communication skills and awareness to liaise across teams and outside of IT. You understand that there is more to delivering technology solutions than just the technology itself, and you are eager to reach outside of your team to ensure the success and adoption of your solutions. You have worked in environments integrating PACS systems together, and RIS systems together, and understand the challenges with working with multiple vendors. You understand that working with teams distributed across timezones requires a different style of communication to co-located teams and that relationships require a different approach to build and maintain, and have experience in doing this.

Key Areas of Responsibility

• Culture
  • Work with your regional team and global team to ensure alignment, high performance, and delivery
  • Collaborate with other Integrations Architects and with the Product Development team, to deliver solutions aligned to the organisation's strategic goals
  • Work with Sales and Account Owners to understand the business's growth and trajectory, and to provide technical presales support
  • Work collaboratively with the rest of the IT structure to ensure simplification of systems
  • Work with operational and support teams to deliver and support a global platform for teleradiology
  • Developing training processes and materials to support handover from implementation to production BAU
  • Be transparent in what you are doing and on the problems faced by the business
• Process
  • Participate in waterfall projects for delivering client integrations
  • Promote the use of Agile development within the organisation, including consulting support and operational teams, and assist in maturing our approach
  • Take ownership of your team's overall deliverables, be able to articulate the goals and directions of the team, and work to improve efficiency and efficacy
  • Provide leadership and mentoring to engineers, and be an advocate for improvement and discipline
  • Promote and mature our development lifecycle, including architectural and process standards, source control, automated testing, and deployment pipelines
  • Demonstrate a growth mindset and encourage the same mindset in others
• Technology
  • Deliver resilient, extensible, supportable integrations solutions
  • Work with the team to develop and deliver the architecture and future vision of our products
  • Learn and teach new technologies and skills as required
  • Ensure knowledge is captured and disseminated within the team and across the organisation to aid others in supporting yourself and the team

Essential Experience and Skills

• Deep understanding of HL7 2.x and DICOM
  • Experience with working with integrations platforms or ESB systems
  • Deep understanding of Enterprise Integration Patterns, and/or API management and strategies
  • An understanding of source control management and version control
  • Experience working in an Agile environment
  Highly Desirable Skills
  • Deep understanding of other HL7 versions and of FHIR
  • Experience in Mirth, both configuration and channel building
  • Experience working on Linux platforms
  • Experience with XML, JSON, and Java and/or Javascript
  • Experience in technical presales
  • Have an understanding of software development methodologies
  • Experience in integrating with monitoring and ticketing systems

In addition to the above, you will be expected to deliver a number of other reasonable tasks the organisation requests of you to meet the needs of this growing business.