Join our global support team
The experts in the background
The Everlight support teams form the essential connection that brings the world’s best radiologists to patients in need across the world.
We strive for quality and consistency in everything that we do, whether it is delivering an urgent report at 5am or essential equipment to a radiologist who’s ready to report.
We are a rapidly growing business which means our people are agile and continually adapting to changes. This can make our work and environment really challenging at times but we balance that with the opportunity to grow our careers and contribute like nowhere else.
We know the impact our work has and go the extra mile because we are compelled to bring the services to more patients in urgent need.
We have regular, quality conversations about development, wellbeing and growth. That’s because we want this to be the place we come to achieve great things and to be at our best. And we support this with an ever-expanding range of initiatives, such as exchange programmes where people have the opportunity to travel to one of our other offices and gain new experiences, connecting people to development opportunities within the business as well as challenging them to lead their own careers and create opportunities for growth.
At Everlight we are welcoming and we work hard at being one team across challenging time zones. In our region we stay connected through our Design Team – the people pulse of the business, our Capacity Council – the workflow pulse of the business, regular business briefings, team meetings, a monthly newsletter and most importantly, informal chat over a great cup of coffee in the kitchen.
Current Positions
Job Title: Business Development Manager UKI
Contract Type: Full Time
Team: Commercial / Sales
Manager: Commercial Director
Location: UK
Job Type: Remote
Who You Are
Are you a professional Business Development Manager and an ambitious individual with a desire to further their career and be part of a dynamic mission-driven organisation making a meaningful impact to healthcare in the UK.
Everlight Radiology – About Us
At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 1.8m patients globally.
At Everlight, you’ll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential.
Purpose of the Role
We are seeking a driven and proven Business Development Manager to identify, secure, and cultivate new business opportunities, partnerships, and client relationships. This pivotal role will contribute to Everlight Radiology’s continuing growth strategy, ensuring we remain at the forefront of the teleradiology industry.
What We Offer
• A hybrid flexible working environment
• A dynamic and innovative environment with a supportive team culture.
• An employee-led development programme (CONNECT) to enhance your skills and career progression
• Global offices in prime city locations
• Competitive remuneration package
• Private Medical Insurance
• Salary Sacrifice Schemes; Cycle to work, Electric Cars, Pension
• Study and exam leave
• Metal Health and Well-Being Support
Key Responsibilities
• Client Acquisition: Identify and pursue new business opportunities, leveraging market knowledge and networking to secure new clients and contracts.
• Relationship Management: Build and maintain strong relationships with prospective and existing clients, understanding their needs and aligning them with our service offerings.
• Strategic Planning: Aid the Commercial Director in developing and executing a comprehensive business development strategy aligned with organisational goals.
• Market Intelligence: Conduct market research to identify trends, competitor activities, and potential growth areas to drive informed decision-making.
• Proposal Development: Work collaboratively with internal teams to develop customized proposals, presentations, and solutions that meet client requirements.
• Sales Targets: Achieve and exceed sales targets by identifying key accounts and developing tailored approaches to secure long-term partnerships.
• Collaboration: Partner with marketing, operations, and clinical teams to ensure seamless client onboarding and exceptional service delivery.
• Reporting: Provide regular updates and reports to senior management on business development activities, pipeline status, and market insights.
Essential Requirements
• Proven track record in business development, sales, or client relationship management, preferably in the healthcare, medical, or technology sectors. Experience within the Radiology sector is an advantage.
• Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
• Self-driven and entrepreneurial – you think outside the normal and continually innovate how you approach the role and create future value for our clients.
• Strategic mindset with a results-oriented approach and the ability to identify and act on opportunities.
• Exceptional organisational and project management skills, with the ability to manage multiple priorities.
• Familiarity with healthcare procurement processes and radiology services is advantageous.
• Proficiency in CRM tools (Salesforce) and business development software.
• A proactive, self-motivated, and collaborative team player with a passion for growth and innovation.
Application Process
• Please apply by emailing your CV and cover letter to: peopleteam@everlightradiology.com
• We’re looking for someone to start ASAP.
• Successful applicants will be contacted to arrange a first-round interview. Please note due to the global nature of Everlight, some interviews may be held outside of normal office hours.
• At this time, we are only accepting candidates who have the right to live and work in the UK
Job Title: Customer Success Executive - UKI
Contract Type: Full Time
Team: Sales
Manager: Account Manager Team Lead
Location: UK
Job Type: Remote
Please apply by emailing your CV and covering letter to: peopleteam@everlightradiology.com
Who You Are
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment? Everlight Radiology is looking for a Customer Success Executive to join our growing team!
Everlight Radiology – About Us
At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 1.2m patients globally.
At Everlight, you’ll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential.
Purpose of the Role
The Sales team is responsible for helping our clients do a better job. As a Customer Success Executive, you will help us achieve that by:
• Working to support our team of Account Managers, you will be a key point of contact for our clients, ensuring their needs are met.
• Lead customer onboarding, training, and support initiatives.
• Monitor customer satisfaction and proactively resolve challenges.
• Collaborate with internal teams to enhance the customer experience.
• Identify opportunities for growth and expansion within customer accounts.
What We Offer
• A hybrid flexible working environment
• An employee-led development programme (CONNECT) to enhance your skills and career progression
• Global offices in prime city locations
• Competitive remuneration package
• Private Medical Insurance
• Salary Sacrifice Schemes; Cycle to work, Electric Cars, Pension
• Study and exam leave
• Mental Health and Well-Being Support
Key Responsibilities:
You will be responsible for:
• Serve as a primary point of contact for customer accounts, ensuring their needs are met.
• Facilitate customer onboarding, training, and ongoing engagement activities.
• Help prepare and analsyse data for client meetings
• Coordinate capacity and demand conversations using a consultative and data driven approach.
• Proactively monitor customer health metrics and address issues to improve satisfaction.
• Collaborate with internal teams (sales, product, and support) to deliver a seamless customer experience.
• Identify upsell and cross-sell opportunities to drive revenue growth.
• Act as the voice of the customer, providing feedback to improve our products and services.
• Track and analyse customer success metrics, such as retention and engagement rates.
• Manage customer inquiries and resolve challenges in a timely and professional manner.
Essential Requirements
• 2+ years of experience in customer success, account management, or a similar role.
• Strong communication and relationship-building skills.
• Experience in healthcare, SaaS, or service-driven industries is desirable. Furthermore, experience in the Radiology delivery or industry sector would be a distinct advantage.
• Proficiency in CRM tools like Salesforce or HubSpot.
• A proactive and customer-centric mindset.
Application Process
• Please apply by emailing your CV and covering letter to: peopleteam@everlightradiology.com
• We’re looking for someone to start (ASAP).
• Successful applicants will be contacted to arrange a first-round interview. Please note due to the global nature of Everlight, some interviews may be held outside of normal office hours.
• At this time we are only accepting candidates who have the right to live and work in the UK/Australia/New Zealand/ Ireland.
Job Title: Bid & Tender Manager UKI & ANZ
Contract Type: Full Time
Team: Commercial / Sales
Manager: Commercial Director
Location: UK
Job Type: Remote
Who You Are
Are you a professional Bid / Tender Manager and an ambitious individual with a desire to further their career in a fast -growing leading global HealthCare provider making a real difference to medical professionals and the patients they care for?
Everlight Radiology – About Us
At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days of the year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 1.8m patients globally.
At Everlight, you’ll be joining a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential.
Purpose of the Role
We are seeking a highly skilled and motivated Bid & Tender Manager to lead the preparation, coordination, and submission of competitive and compelling bids and tenders. This key role will support Everlight Radiology's growth by securing new business opportunities and ensuring the continued success of our services in a competitive marketplace.
What We Offer
• A hybrid flexible working environment
• An employee-led development programme (CONNECT) to enhance your skills and career progression
• Global offices in prime city locations
• Competitive remuneration package
• Private Medical Insurance
• Salary Sacrifice Schemes; Cycle to work, Electric Cars, Pension
• Study and exam leave
• Metal Health and Well-Being Support
Key Responsibilities
• Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland as well as Australia & New Zealand.
• Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.
• Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.
• Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.
• Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.
• Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.
• Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.
Essential Requirements
• Proven experience in bid and tender management, preferably within the healthcare, medical, or technology sectors.
• Exceptional project management and organisational skills with a strong ability to manage multiple deadlines simultaneously.
• Excellent written and verbal communication skills, with a keen eye for detail and the ability to craft compelling narratives.
• Strong analytical and problem-solving skills, with the ability to identify innovative solutions to meet client needs.
• Proficiency in using bid management tools and software, familiar with the role AI could play in enhancing analytics and workflows.
• Familiarity with healthcare procurement processes, especially within radiology, is advantageous.
Application Process
• Please apply by emailing your CV and covering letter to: peopleteam@everlightradiology.com
• We’re looking for someone to start ASAP.
• Successful applicants will be contacted to arrange a first-round interview. Please note due to the global nature of Everlight, some interviews may be held outside of normal office hours.
• At this time, we are only accepting candidates who have the right to live and work in the UK/Australia/New Zealand/ Ireland.
Radiologist Positions
FRANZCR Diagnostic Radiologist
Location: Ontario, Toronto
Work Type: Remote
Language: English
Number of positions: 1
Everlight Radiology Limited, the world’s most global teleradiology firm, is growing our team of diagnostic radiologists reporting for our Australian and New Zealand clients from Ontario. Saving lives is at the heart of what we do, which is why we work hard to get it right for our radiologists, no matter where they are, so you can deliver the very best of patient care. Everlight’s experienced FRANZCR Diagnostic Radiologists are located around the world ready to provide thorough, high-quality reporting within minutes of receiving a patient’s medical imaging. 24 hours a day, 7 days a week, 365 days a year. With the support of advanced technology, we work with hospitals and clinics in Australia and New Zealand to provide urgent after-hours emergency and trauma reporting as well as routine, overflow and backlog reporting. This leads to a better clinical practice for staff – and a quicker, more thorough diagnosis for patients.
We are seeking a FRANZCR Diagnostic Radiologist who will report to Everlight’s Australian and New Zealand clients, remotely from the Greater Toronto Area in Ontario.
Responsibilities will include but are not limited to:
• Working remotely from home, providing clinical medical imaging reporting services to patients located in Australia and New Zealand, and any other country (where your qualifications may be applicable, including general X-ray, CT and MRI scans at the Service Levels and at the standards set by the Company under its policies, procedures and code of conduct;
• Using and imparting your expert knowledge of emergency radiology reporting on the other radiologists, to improve and further develop their skills;
• Working with the other radiologists in a positive and supportive manner;
Helping develop and facilitate a stronger relationship with all Everlight’s clients;
• Participating in our world-leading peer review programme to ensure patient safety;
• Loving the flexibility of reporting hours of your choosing during your normal waking hours;
• Enjoying our highly evolved systems and processes, purpose-designed to enable our teleradiologists to simply focus on reporting.
Everlight was established and is still lead by radiologists - we understand who you are and what contributes to a satisfying professional experience. We make sure that you can advance your career while improving your own quality of life.
You’ll have all the challenging and interesting cases you are looking for, but with the freedom and flexibility to work on your terms - there is no on-call or overnight work - your roster is agreed with you on an ongoing basis.
Reporting remotely from your home in Ontario during your normal waking hours, mostly early morning starts, you will be in a high-acute workflow dominated by emergency and trauma cases. You will find the work stimulating, our leadership supportive and our standards absolutely top-notch - everything has been designed by radiologists to make sure you are empowered to simply focus on producing the very best reporting you can to ensure patient welfare.
Salary range: Remuneration is structured as base salary + piecemeal ranging CAD275,000 to CAD 450,000
Compensation and Benefits:
• Remuneration is structured as base salary + piecemeal ranging CAD275,000 to CAD 450,000 - but there is no ceiling engagement is full-time at only 63 hrs/fortnight with no oncall and no overnight requirements
• Everlight can potentially visa-sponsor you to remain in Ontario and cover associated costs
• Regular RANZCR-compliant in-house CPD events
• your reporting kit is provided and managed by our global IT team
• You will be part of a supportive, collegial culture with a strong focus on your safety and professional growth
Qualifications: To be suitable for this position you will be required to have:
• Fellowship of the Royal Australian and New Zealand College of Radiology (FRANZCR);
• Specialist registration in the speciality field of Diagnostic Radiology with the Medical Board of Australia/AHPRA registration + be eligible/hold Vocational Registration in Diagnostic & Interventional Radiology with the Medical Council of New Zealand;
• The academic standard of medical English language suitable for reporting (essential);
• Ideally, hold or have recently held, specialist radiologist position in a public hospital, reporting Emergency and Trauma cases. This is preferred but not essential and we assess all applicants on an individual basis
Contact and how to apply:
To explore how Everlight can help you keep a professional presence in ANZ whilst still earning well and enjoying life in Canada call Trish Hay (NSW business hours please) on +61 432 084 415 or complete this form