.png)
About us
We are Everlight Radiology
The Everlight support teams form the essential connection that brings the world’s best radiologists to patients in need across the world. We strive for quality and consistency in everything that we do, whether it is delivering an urgent report at 5am or essential equipment to a radiologist who’s ready to report.
We are a rapidly growing business which means our people are agile and continually adapting to changes. This can make our work and environment really challenging at times but we balance that with the opportunity to grow our careers and contribute like nowhere else.
We know the impact our work has and go the extra mile because we are compelled to bring the services to more patients in urgent need.
We have regular, quality conversations about development, wellbeing and growth. That’s because we want this to be the place we come to achieve great things and to be at our best. And we support this with an ever-expanding range of initiatives, such as exchange programmes where people have the opportunity to travel to one of our other offices and gain new experiences, connecting people to development opportunities within the business as well as challenging them to lead their own careers and create opportunities for growth.
At Everlight we are welcoming and we work hard at being one team across challenging time zones. In our region we stay connected through our Design Team – the people pulse of the business, our Capacity Council – the workflow pulse of the business, regular business briefings, team meetings, a monthly newsletter and most importantly, informal chat over a great cup of coffee in the kitchen.
Current Positions
Title: Radiologist Engagement Manager - Sydney
Location: Sydney, Australia
Type: Full-Time Permanent Role
Team Lead: Radiologist Engagement Director, ANZSA
Purpose of Job: As the Radiologist Engagement Manager (REM), you will report directly to the Regional Radiologist Engagement Director (ANZSA) and be responsible for building enduring
relationships with radiologists. This involves understanding their needs, delivering
ongoing support, and gathering valuable insights to ensure radiologist success and
satisfaction.
To achieve these objectives, you will be responsible for managing a subset of radiologists, deliver on engagement initiatives, and follow best practices in radiologist account
management.
Applications to be sent to jwang@everlightradiology.com
Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, and the UK.
• Service Excellence – using state of the art technology to make a difference in the provision of medical services
• Quality – an uncompromising client and patient focus
• Stringent Turn-around-Times for radiology reports – acting with urgency
• Partnering with Hospitals – solving uniquely for the above any time of day but
especially “out-of-hours”
• Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback
We care about what we do, we value our employees, and we aim to excel in all aspects of our business.
Key Areas of Responsibility
- Building enduring and successful radiologists relationships that meet the
radiologists’ professional needs and maximises capacity for the business - Assist in new radiologist onboarding; liaising with recruitment for handover at training for the radiologist to ensure radiologists are ready-for-reporting within internal SLAs
• Support the building of local radiologist communities by identifying opportunities for meaningful engagement with Everlight – e.g., through identifying interests in
career progression, education etc - Build and maintain strong relationships with radiologists, leveraging LAMP (Large Account Management Process) and KAM (Key Account Management)
methodologies to provide a high level of customer service and support - Taking a data-driven approach to relationship building and maintaining
accurate data records within business systems such as the CRM - Working collaboratively across the business with various stakeholders to
advocate for the interests of the Radiologist and support delivery of
solutions that cultivate radiologist communities
Ideal Candidate Profile
The ideal candidate for this role will possess analytical and process-driven skills, high
emotional intelligence, and excellent interpersonal skills. Effective collaboration across departments is crucial to ensure that radiologists have a superior experience with
Everlight in all interactions and encounters with the company and its users.
Essential Experience and Skills
- Account Management
- Contract Negotiations
- A skilled communicator with proven track record in customer/stakeholder relation and engagement
- Ability to multi-task, prioritise, and manage time effectively
- Excellent written skills with high attention to detail including use of MS office suite and ideally SalesForce CRM
- Accountable with the drive to achieve and exceed stakeholder satisfaction.
- Demonstrate a track record in working independently and as part of a team
- You will be articulate with good interpersonal skills, highly organised, autonomous, professional and well presented
- You will be; pro-active, a problem solver, analytical, self-confident, enthusiastic and ambitious
- Experience in dealing with medical professionals
- Understanding of healthcare and the clinical setting
- Telehealth experience – desired
- LAMP/KAM training – desired
Radiologist Positions
FRANZCR Diagnostic Radiologist
Location: Ontario, Toronto
Work Type: Remote
Language: English
Number of positions: 1
Everlight Radiology Limited, the world’s most global teleradiology firm, is growing our team of diagnostic radiologists reporting for our Australian and New Zealand clients from Ontario. Saving lives is at the heart of what we do, which is why we work hard to get it right for our radiologists, no matter where they are, so you can deliver the very best of patient care. Everlight’s experienced FRANZCR Diagnostic Radiologists are located around the world ready to provide thorough, high-quality reporting within minutes of receiving a patient’s medical imaging. 24 hours a day, 7 days a week, 365 days a year. With the support of advanced technology, we work with hospitals and clinics in Australia and New Zealand to provide urgent after-hours emergency and trauma reporting as well as routine, overflow and backlog reporting. This leads to a better clinical practice for staff – and a quicker, more thorough diagnosis for patients.
We are seeking a FRANZCR Diagnostic Radiologist who will report to Everlight’s Australian and New Zealand clients, remotely from the Greater Toronto Area in Ontario.
Responsibilities will include but are not limited to:
• Working remotely from home, providing clinical medical imaging reporting services to patients located in Australia and New Zealand, and any other country (where your qualifications may be applicable, including general X-ray, CT and MRI scans at the Service Levels and at the standards set by the Company under its policies, procedures and code of conduct;
• Using and imparting your expert knowledge of emergency radiology reporting on the other radiologists, to improve and further develop their skills;
• Working with the other radiologists in a positive and supportive manner;
Helping develop and facilitate a stronger relationship with all Everlight’s clients;
• Participating in our world-leading peer review programme to ensure patient safety;
• Loving the flexibility of reporting hours of your choosing during your normal waking hours;
• Enjoying our highly evolved systems and processes, purpose-designed to enable our teleradiologists to simply focus on reporting.
Everlight was established and is still lead by radiologists - we understand who you are and what contributes to a satisfying professional experience. We make sure that you can advance your career while improving your own quality of life.
You’ll have all the challenging and interesting cases you are looking for, but with the freedom and flexibility to work on your terms - there is no on-call or overnight work - your roster is agreed with you on an ongoing basis.
Reporting remotely from your home in Ontario during your normal waking hours, mostly early morning starts, you will be in a high-acute workflow dominated by emergency and trauma cases. You will find the work stimulating, our leadership supportive and our standards absolutely top-notch - everything has been designed by radiologists to make sure you are empowered to simply focus on producing the very best reporting you can to ensure patient welfare.
Salary range: Remuneration is structured as base salary + piecemeal ranging CAD275,000 to CAD 450,000
Compensation and Benefits:
• Remuneration is structured as base salary + piecemeal ranging CAD275,000 to CAD 450,000 - but there is no ceiling engagement is full-time at only 63 hrs/fortnight with no oncall and no overnight requirements
• Everlight can potentially visa-sponsor you to remain in Ontario and cover associated costs
• Regular RANZCR-compliant in-house CPD events
• your reporting kit is provided and managed by our global IT team
• You will be part of a supportive, collegial culture with a strong focus on your safety and professional growth
Qualifications: To be suitable for this position you will be required to have:
• Fellowship of the Royal Australian and New Zealand College of Radiology (FRANZCR);
• Specialist registration in the speciality field of Diagnostic Radiology with the Medical Board of Australia/AHPRA registration + be eligible/hold Vocational Registration in Diagnostic & Interventional Radiology with the Medical Council of New Zealand;
• The academic standard of medical English language suitable for reporting (essential);
• Ideally, hold or have recently held, specialist radiologist position in a public hospital, reporting Emergency and Trauma cases. This is preferred but not essential and we assess all applicants on an individual basis
Contact and how to apply:
To explore how Everlight can help you keep a professional presence in ANZ whilst still earning well and enjoying life in Canada call Trish Hay (NSW business hours please) on +61 432 084 415 or complete this form