Contact us
Sydney, Australia
L11, 70 Phillip Street,
Sydney NSW 2000
(02) 9215 1900
Auckland, New Zealand
5 Arawa Street,
Grafton, Auckland 1023
0800 001 430
Accreditations
.png)
The Everlight support teams form the essential connection that brings the world’s best radiologists to patients in need across the world. We strive for quality and consistency in everything that we do, whether it is delivering an urgent report at 5am or essential equipment to a radiologist who’s ready to report.
We are a rapidly growing business which means our people are agile and continually adapting to changes. This can make our work and environment really challenging at times but we balance that with the opportunity to grow our careers and contribute like nowhere else.
We know the impact our work has and go the extra mile because we are compelled to bring the services to more patients in urgent need.
We have regular, quality conversations about development, wellbeing and growth. That’s because we want this to be the place we come to achieve great things and to be at our best. And we support this with an ever-expanding range of initiatives, such as exchange programmes where people have the opportunity to travel to one of our other offices and gain new experiences, connecting people to development opportunities within the business as well as challenging them to lead their own careers and create opportunities for growth.
At Everlight we are welcoming and we work hard at being one team across challenging time zones. In our region we stay connected through our Design Team – the people pulse of the business, our Capacity Council – the workflow pulse of the business, regular business briefings, team meetings, a monthly newsletter and most importantly, informal chat over a great cup of coffee in the kitchen.
Job Title: Business Analyst
Location: Australia
Workplace Type: Remote
Type: Full-Time Permanent Role
Reports to: Technology Project Manager ANZ
Please send all applications to Linda Gracie lgracie@everlightradiology.com
Purpose of Job: This role is responsible for assisting the Project Managers define requirements and solutions for business systems implementations. They will need to work with clinical, technology, operational, and administrative teams to define business requirements and support the development and implementation of Everlight’s strategic initiatives
Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across the UK, Australia, and New Zealand.
• Service Excellence – using state of the art technology to make a difference in the provision of medical services
• Quality – an uncompromising client and patient focus
• Stringent Turn-around-Times for radiology reports – acting with urgency
• Partnering with Hospitals – solving uniquely for the above any time of day but especially “out-of-hours”
• Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback
We care about what we do, we value our employees, and we aim to excel in all aspects of our business.
Key Areas of Responsibility
Monitoring, Quality & Development
Stakeholder Management
In addition to the above you will be expected to deliver a number of other reasonable tasks the organisation requests of you to meet the needs of this growing business.
Ideal Candidate Profile
This position will suit a candidate with demonstrated experience of Business Analysis in a health oriented environment and possesses a strong desire for creating value for our company and clients. The candidate will also exhibit a strong capability and willingness to pick up and understand new concepts, especially regarding teleradiology imaging workflow and its related systems.
We are looking for a skilled, passionate, and collaborative individual to join our growing global team, one who incubates a keen interest in technology that drives medical imaging to ultimately improve patient outcomes.
Essential Experience and Skills
• Development and documentation of Business requirements, based on customers, users, market intelligence, and team feedback
• Ability to “sell” project vision and bring others onboard with that vision
• Contemporary relevant professional experience as a Business Analyst
• Proven ability to assess and interpret information to formulate recommendations and provide specialist advice to enable the organisation to achieve strategic system outcomes
• Strong relationship development skills and ability to build strong, collaborative relationships
• Excellent written and verbal communication skills
• Flexible attitude and ability to perform under pressure
• Ability to work across multiple time zones, either on site or remotely
• Team-building skills with technical and non-technical staff
• Experience working both independently and in a team-oriented, collaborative environment
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Must be able to learn, understand and apply new technologies
• Support diverse and inclusive work environment
Desirable Skills
• Tertiary qualifications in a clinical or technology related discipline
• Formal Business Analyst qualifications or certifications
• Working knowledge of JIRA and Confluence
• Experience in radiology or teleradiology workflows
• Familiarity with compliance against ISO 27001
Cultural Fit
We are passionate about our organisation and our community. Everyone that works at Everlight is passionate about creating a best-in-class environment, helping our radiologists to save lives. We recognise the criticality of what we do.
We collaborate, we communicate, we share knowledge, we build each other up and we support each other. We share in success and failure. People working here are expected to bring their A-Game, but we recognise that the power of an effective team will always deliver more than the capability of any one individual.
We employ self-starters that are motivated and motivating. Up and at it early, staying on the ball late. Kicking goals and making things happen. We celebrate diversity and we welcome people from all places and all backgrounds.
Employee engagement is the cornerstone of our organisational culture. This is a high-performance environment, but it’s also a fun place to work. We work hard to ensure this is an enjoyable, considerate, and caring workplace.
Job Title: ANZ Radiologist Relationship Manager
Reports to: ANZ Workforce Team Leader
Preferred Hours: 5 Days - Mon-Sun - Core Hours (2 weekends off per month)
Supports: RadCare
Clinical Directors
Location: Perth, Western Australia
Workplace Type: Hybrid
Please send all applications to: spartos@everlightradiology.com
Direct reports: na
Background:
Everlight Radiology (established in 2006 as Imaging Partners Online) is a global radiology partner providing healthcare professionals with highly responsive, accurate and resource-efficient services to support healthcare professionals and enhance patient care.
It's never 'after-hours' at Everlight Radiology. Our vision is to make quality radiology globally accessible with ever improving standards of practice.
We operate 24/7, 365 days of the year, delivering more than 45,000 reports each month.
Purpose: Our purpose is to enable better patient care.
Vision: Our vision is to make quality radiology globally accessible.
Scope of Position:
The primary responsibility of the Relationship Manager is developing and nurturing relationships with radiologists, focusing solely on internal relationships with UK radiologists located across our global network.
In addition, this role will assist with the scheduling needs for all radiologists being responsible for ensuring the daily workflow runs smoothly and efficiently.
You will support the Global Workflow Manager by liaising with our Clinical Directors and Radiologists to meet the scheduling and reporting needs of our clients.
Principal Responsibilities
1. Account plan development and relationship management
• Nurturing and maintaining long term relationships with existing radiologists through positive and responsive engagement with regular reviews.
• Take ownership of a cohort of UK and ANZ qualified radiologists with the objective of increasing their commitments to Everlight and enhancing their experience with the business
• Identify opportunities for streamline campaigns, services and channels that will lead to an increase in radiologist hours/ productivity.
• Operating within the approved budget to develop strategies that incentivise and reward radiologists.
2. Rostering and scheduling
• Facilitating and ensuring radiologists are scheduled in accordance with business capacity requirements.
• Communicating with Radiologists on a regular basis for to fill both baseline and flexible capacity needs.
• Provide detailed feedback to senior management on capacity deviation issues.
• Responsible and accountable for the rostering amongst the wider capacity workflow.
• Assist UKI and ANZ capacity and operations with hypersupport for scheduling on weekends.
3. Assist with Radiologist payment process
• Ensuring timesheets are finalized and validated ahead of weekly export and monthly pay run.
• Assist with tracking of different shift types to ensure that the right shift is captured in the online rostering system.
• Monthly and quarterly bonuses are reviewed, entered and processed correctly.
4. Operate with a high degree of responsibility and professionalism
• Maintain a high level of professionalism and accountability.
• Ensure that communication is always clear throughout all ELR offices, especially between the Operations team, radiologists and clients.
• Ensure effective communication channels are maintained at all times.
• Responsible for daily administration tasks undertaken in internal CRM systems.
• Complete any ad hoc duties requested by senior management from time to time in a timely manner.
Challenges
• Managing accounts with a diverse range of geographies, personalities and personal preferences.
• Operating within a global firm where radiologists operate across a range of international timezones and the ability to manage these relationships effectively with a relationship and commercial outcome focus in mind.
• Rostering according to changeable and shifting supply and demand.
• Getting radiologists to commit to working during holiday periods, public holidays etc.
Selection Criteria
Relevant Experience, Qualification and Skills:
• Experience building trusted personal relationships with specialist doctors
• Account management/ relationship management and/or roster scheduling experience.
• Excellent communication and networking skills
• Relates well to others in a confident and persuasive manner
• Adapts and responds well to change managing and coping effectively with setbacks.
• Works strategically to realise organisational goals.
• Demonstrates financial awareness through controlled costs management.
• Accept and tackles demanding goals with enthusiasm with evidence of exceeding and achieving KPI’s.
• Result focused delivery aligned with client needs and project goals.
• Ability to focus on account holder needs and satisfaction while monitoring quality and productivity.
• Strong organisational skills in order to set objectives and plan activities in advance.
• High attention to detail and able to maintain data entry accurately and efficiently.
• Strong knowledge of working with CRM/ Salesforce experience is desirable but not essential.
• Knowledge and understanding of emergency health care system in Australia, New Zealand and the UK strongly desirable.
Title: Radiologist Systems Specialist Trainer
Location: Remote
Please email all applications to: kweiss@everlightradiology.com
Reports to: RadCare Director – everlearning and Governance
Please Note:
- This role is part time 0.2 FTE/weekend availability
- We welcome previous applicants to reapply
Liaises with: General Manager – RadCare
General Manager - Capacity
Chair Global MLC
Relationship Managers
Credentialing Team
Everlight Recruitment Partners
Medical Leadership Council
Radiologists
Operations
Background:
Everlight Radiology (established in 2006 as Imaging Partners Online) is a global radiology partner providing healthcare professionals with highly responsive, accurate and resource-efficient services to support healthcare professionals and enhance patient care.
It's never 'after-hours' at Everlight Radiology.
We operate 24/7, 365 days of the year, delivering more than 35,000 reports each month.
RadCare is a department within Everlight Radiology that brings together expertise from across the organisation to focus on recruitment, credentialing, quality, clinical and company governance.
1. Principal Accountabilities:
Provide high level technical training to all new radiologists
• Support the onboarding of radiologists by providing training on all technical system including:
- IntelePACS/Inteleviewer
- Powerscribe
- AiDOC
- AWS Connect
- Teams
- Subspecialty reporting software
• Provide upskilling training to current radiologists on the above systems
• Through training have a direct impact on increasing radiologist productivity and retention
• When required, provide on shift systems support to radiologists who are receiving extended mentorship from the MLC (this may be out of hours)
• Understand bespoke reporting requirements for individual radiologists and tailor reporting environment to support
2. Support departmental procedural documentation and Quality Improvement
• Support the creation and development of all documentation to support the Radiologist Systems Specialist Trainer role
• Liaise with IT, ensuring documentation updates in line with systems upgrades and improvements
• Support and lead on the upskilling of other departments in our systems and software
• Maintaining electronic filing (Confluence) for the management of accreditation documentation
• Support the digitization of Everlight’s Information Governance program
3. Everlearning
• Work with the everlearning team to create content for the radiologist cohort focusing on productivity improvements within our systems and software
• Identify skills gaps within the cohort by liaising with the MLC, Relationship Managers and Operations and use that knowledge to inform future everlearning content
• Work with the everlearning team, MLC and Product team on content to support incoming software and systems into the business as well as critical systems upgrades
4. Special Projects
• The undertaking of special projects, as directed by the RadCare Director everlearning and Governance; the objectives of which are to improve the quality and productivity of the Company
Requirements:
• High level technical skills (or willingness to upskill) in:
- Intelepacs
- Powerscribe
- Teams
- AWS Connect
- Others as required
• Strong interpersonal skills
• Communicates effectively and articulately
• Ability to multi-task and work well under pressure
• Identifies problem and solutions easily and quickly
• High computer literacy and ability to learn new systems
• Attention to detail
• Evidence of high work ethic
• Ability to align with the strategic needs of the business
• Understanding of basic medical terminology
Title: Junior Accountant
Location: Sydney office, Level 11, 70 Phillip St, Sydney
Reports to: ANZ Financial Controller
Applications to be sent to: mkan@everlightradiology.com
What we’re looking for?
A vibrant and motivated individual who is keen to start a career in Finance within the Healthcare industry. You will be working for one of the leading, and fastest-growing companies in Teleradiology and will be exposed to a learning and development plan which will allow you to progress in your career.
Company:
Team:
Role:
Systems Experience:
What you'll need to succeed:
In order to be successful in this role, you will:
This role requires a flexible working style, to accommodate global business needs. You will ideally have completed or are currently undertaking an Accounting or Finance related bachelor’s degree. Previous experience in the healthcare industry would be an advantage.
Location: Australia
Type: Full Time Permanent Role
Team Lead: Global Lead – Cloud Architecture & Strategy
Dept. Manager: Global Infrastructure Manager
Purpose of Job: Administration, implementation, and maintenance of Everlight’s public cloud environment IaaS (Infrastructure as a Service) resources. Provide a senior point of technical escalation, knowledge, mentoring, and documentation for our global technical teams.
Applications to be sent to dknott@everlightradiology.com
Company Background
Everlight Radiology is a leading global teleradiology provider – an expert in after-hours and urgent reporting, specialising in emergency radiology.
Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, and the UK.
• Service Excellence – using state of the art technology to make a difference in the provision of medical services
• Quality – an uncompromising client and patient focus
• Stringent Turn-around-Times for radiology reports – acting with urgency
• Partnering with Hospitals – solving uniquely for the above any time of day but
especially “out-of-hours”
• Managing Client Relations – focus on clients, building relationships, and prompt response to client feedback
We care about what we do, we value our employees, and we aim to excel in all aspects of our business.
Key Areas of Responsibility
Ideal Candidate Profile
This position will suit a subject matter/DevOps expert in administering public cloud IaaS platforms and their contained services, with 5 years of analytical experience and 2 years of administrative experience. The candidate will exhibit a strong capability and willingness to pick up and understand new concepts, especially regarding teleradiology imaging workflow systems.
We are looking for a skilled, passionate, and collaborative individual to join our growing global team, one who can incubate a keen interest in technology that drives medical imaging to ultimately improve patient outcomes.
Essential Experience and Skills
Desirable Skills
• Experience in SQL Server and database administration
• Experience in Amazon Connect
• Data architecture & best practices in AWS
• Understanding of DICOM and HL7 protocols
• Experience in machine learning and its practical application
• Experience in ISP-level networking (ASNs, iBGP, eBGP, etc.)
• Experience in administering medical imaging environments (PACS)
• Experience in radiology or teleradiology workflows
• Familiarity with compliance against ISO 27001 or HIPAA
• Exposure to ITIL standards and processes
Only direct applications from Australian citizens or permanent residents will be considered.
Title: Operations Coordinator
Location: Brisbane, Sydney, Perth, Melbourne, and Auckland
Job Type: Full Time, Permanent Role
Reports to: Operations Manager
Division: Operations
Supports: Radiologists and clients
Right to work: Due to the extensive training required for this role, we can only accept applications from those with unrestricted rights to work.
Applications to be sent to: JNorman@everlightradiology.com
Company Background
Everlight Radiology is a global teleradiology group providing critical support to health services and their patients throughout Australia, New Zealand, the UK, and Ireland. Due to ongoing growth in demand, we are expanding our global teams of Operation Coordinators based in Australia and New Zealand. Our multiple, global offices allow us to operate 24/7, 365 days a year – it is never 'after-hours' at Everlight Radiology. We care about what we do, we value our employees, and we aim to excel in all aspects of our business. We are always looking for talented individuals to join us, and we are an equal opportunity employer. We are proud of our diversity and committed to creating an inclusive environment for our people.
Summary of Role
As an Operations Coordinator, you will join a dynamic, diverse, and collaborative team to support our specialist radiologists as they report cases for patients across the globe. You will be part of our highly skilled team of Operations Coordinators supporting radiologists and clients with administrative tasks to deliver quality reports that save lives. We focus on people development, and you will have various opportunities for personal as well as professional growth.
Ideal Candidate Profile
We are currently recruiting for ambitious and motivated Operations Coordinators to join us in Brisbane, Sydney, Perth, Melbourne, and Auckland on a full-time basis. The ideal candidate will be highly organised with customer service experience. You should demonstrate evidence of adaptability, IT proficiency, and strong teamwork.
You should also have a proven track record of delivering results under pressure and the ability to manage multiple stakeholders and tasks. We are looking for problem solvers, who will never hesitate to roll up their sleeves and get stuck in. If you think you can use your initiative to deliver solutions and assist our clients and radiologists across the world, we want to hear from you.
Key Responsibilities
Essential Requirements:
Desirable Requirements:
Additional information
Place of work:
At Everlight Radiology, we value flexibility! We operate on a hybrid working model where you will have the opportunity to work from home as well as from our offices.
In Australia our offices are in Brisbane, Sydney, Perth, and Melbourne and you can work in whichever office is most convenient for you.
Hours:
Your daytime shift patterns will vary across 365 days a year. You will be contracted on 37.5 hours per week, and this could include some weekends and/or public holidays.
Remuneration:
Title: IT Support Analyst
Location: London, UK, Sydney, AU
Type: Full Time, Permanent Role
Applications to be sent to: hashraf@everlightradiology.com
Company Background
Everlight Radiology is a leading global teleradiology provider - an expert in after-hours and urgent reporting, specialising in emergency radiology. Everlight’s round-the-clock radiology reporting services means there are hundreds of radiologists working in locations around the world and we are servicing clients across Australia, New Zealand, and the UK.
Key Areas of Responsibility
Ideal Candidate Profile
This position will suit a person with excellent customer service skills. Prior experience in a 24*7 business and a patient critical environment is preferable. The candidate will exhibit a strong capability and willingness to pick up and understand new concepts, especially regarding tele radiology workflows and core IT troubleshooting skills.
We are looking for a skilled, passionate, and collaborative individual to join our growing Global Technology Team. The ideal candidate will have a keen interest in healthcare technology and would be looking to use their experience and knowledge to ultimately improve patient outcomes. Humour, commitment, and a desire to deliver outstanding customer satisfaction is key.
Desirable Skills:
Beneficial skills:
Cultural Fit
We are passionate about our organisation and our community. Everyone that works for Everlight is passionate about creating a best-in-class environment, helping our radiologists to save lives. We recognise the criticality of what we do.
We collaborate, we communicate, we share knowledge, we build each other up and we support each other. We share in both success and failure. People that work here are expected to bring their A-Game, but we recognise that the power of an effective team will always deliver more than the capability of any one individual.
Employee engagement is the cornerstone of our organisational culture. This is a high-performance environment, but it is also a fun place to work. We work hard to ensure this is an enjoyable, considerate, and caring workplace. We recruit on ability, communication and fit.
FRANZCR Diagnostic Radiologists in Canada - Teleradiology for ANZ
Location: Ontario
Permanent employment position
Everlight Radiology, the world’s most global teleradiology firm, is growing our team of diagnostic radiologists reporting for our Australian and New Zealand clients from Ontario. Reporting remotely from your home in Ontario, Canada during your normal waking hours you will be :
Everlight was established and is still lead by radiologists - we understand who you are and what contributes to a satisfying professional experience. We make sure that you can advance your career while improving your own quality of life.
You’ll have all the challenging and interesting cases you are looking for, but with the freedom and flexibility to work on your terms - there is no on-call or overnight work - your roster is agreed with you on an ongoing basis.
Reporting remotely from your home in Ontario during your normal waking hours, mostly early morning starts, you will be in a high-acute workflow dominated by emergency and trauma cases. You will find the work stimulating, our leadership supportive and our standards absolutely top-notch - everything has been designed by radiologists to make sure you are empowered to simply focus on producing the very best reporting you can to ensure patient welfare.
Features and benefits of reporting for Everlight Radiology Australia in Canada:
To be suitable for this position you will be required to have:
Sydney, Australia
L11, 70 Phillip Street,
Sydney NSW 2000
(02) 9215 1900
Auckland, New Zealand
5 Arawa Street,
Grafton, Auckland 1023
0800 001 430
© Everlight Radiology