Clinical quality

At Everlight, our commitment to excellence sits at the core of who we are. 

We’ve made a commitment to quality assurance, integrated that commitment into our clinical framework, and set the benchmark for the rest of the industry to do the same.

It’s for this reason that you will find quality control measures across all of the key areas of our business – including clinical audit, managing exceptions, and clinical and administrative recruitment. Furthermore, through the standardisation of our framework, you can expect the same calibre of reporting from Everlight no matter where in the world our Radiologists are.

Everlight’s clinical recruitment process is the first step towards a consistently high standard of reporting. All of our Radiologists are experienced FRANZCR (or equivalent) consultants, covering all cross-sectional imaging and body parts. They are all thoroughly reviewed by our Medical Leadership Council and are required to provide detailed documentation.

This includes:

• References

• 100 points of identification

• Certified copies of Primary Medical Degree and Fellowship Certificate

• Evidence of CPD

• Criminal records check

• An up-to-date CV

Regardless of how many years they have been in the industry – or how widely-regarded their reputation – every Radiologist that Everlight considers hiring takes part in our two-part recruitment process:

Part One: This begins with the interview process, which includes reviewing sample cases followed by an interview with one of Everlight's Clinical Directors

Part Two: Comprises of on-boarding and training with the first 100 cases reported are peer reviewed.

It’s only after these two parts are successfully completed that Radiologists are approved by our Clinical Directors to report for Everlight.

In-built IT excellence

Everlight’s development team has created a quality assurance peer-review module as part of our bespoke RIS – Everlight QA. It makes it possible for cases to be read anonymously, and for addendums to be fed back to clients when it’s needed. With Everlight QA, we’re also able to provide clients with detailed quality reports and metrics to keep them informed and in control.

Quality assurance audit

Even with Everlight’s strict quality assurance measures in place, we still perform daily audits on a randomly selected basis. We will also automatically audit:

• All new Radiologists
• A single, randomly-selected peer-reviewed case from each Radiologist
• For two sessions if a serious exception has taken place
• If the client hospital has asked us to review a report

Training

Our focus on quality is our hallmark. We actively encourage our people to keep up their professional development and to continue to learn and develop new skills. To help our Radiologists continually advance, we run our own educational CPD seminars through our clinical governance meetings and educational events. In our world every second counts and every detail is critical.